If you are unable to print to your installed Brother printer because it is appearing as offline, then you can adjust some of the printer’s settings so that you are able to continue printing documents. Windows 7 provides a built-in feature for toggling between offline mode, which can resolve many of the “Printer Offline Support” notifications that you are receiving from your Brother Printer Offline. However, if this option does not solve your problems, you may need to make some physical changes to your printer installation to restore normal printing functionality.
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- Click the “Start” button at the bottom-left corner of your computer screen, and then click “Devices and Printers.”
2. Right-click your Brother printer icon, and then click “see What’s Printing.”
3. Click “Printer” at the top of the window, and then look for a blue check mark to the left of “Use Printer Offline.” If the check mark is there, click the “Use Printer Offline” option to remove it, at which point your documents will start printing. If your documents do not print, proceed to the next step.
4. Press the power switch on your Brother printer to turn it off.
5. Disconnect the printer’s USB cable from the USB port on your computer.
6. Turn on the Brother printer.
7. Reconnect the USB cable to the USB port on your computer. If the documents in your printing queue begin to print, then you have resolved your problem. Otherwise, continue to the next step.
8. Click the “Start” button at the bottom-left corner of your computer screen, click the arrow to the right of “Shut Down,” and then click “Restart.” The documents that were previously stuck in your printing queue will begin to print once the computer has restarted.
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Printer Offline Support
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